TM
Tsediso M
1 reviews | Active since Sept 2017
17 Oct 2021, 08:18
Absa bank is ripping people off
I made a payment into an absa account and it's till not reflecting, I made a followup with my bank and was told it went through. I emailed a complaint regarding this and still haven't received any feedback. Is absa taking people's money?? Can they not see none allocated funds and come back to the sender?
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Replies (5)TM
Tsediso M's updateReviewer Update
19 Oct 2021, 07:0528/09/2021 at 21:15h
Payment to: ***
Absa bank
My banks Payment went through, hence my bank said I should query with Absa. Please do not make excuses, take responsibility and do the correct thing, the problem is on your side, do not make your systems problem my banks problem.
Payment to: ***
Absa bank
My banks Payment went through, hence my bank said I should query with Absa. Please do not make excuses, take responsibility and do the correct thing, the problem is on your side, do not make your systems problem my banks problem.
TM
Tsediso M's update19 Oct 2021, 07:05
Reviewer Update
28/09/2021 at 21:15h
Payment to: ***
Absa bank
My banks Payment went through, hence my bank said I should query with Absa. Please do not make excuses, take responsibility and do the correct thing, the problem is on your side, do not make your systems problem my banks problem.
Payment to: ***
Absa bank
My banks Payment went through, hence my bank said I should query with Absa. Please do not make excuses, take responsibility and do the correct thing, the problem is on your side, do not make your systems problem my banks problem.
TM
Tsediso M's updateReviewer Update
19 Oct 2021, 07:06That was a CIPC's account I made the payment to, so investigate.
TM
Tsediso M's update19 Oct 2021, 07:06
Reviewer Update
That was a CIPC's account I made the payment to, so investigate.
Absa's replyOfficial
19 Oct 2021, 10:23Dear Customer
We request that you follow the correct process.
Kindly ask your bank to make contact with Absa bank to investigate why the transfer is not reflecting.
We also request that you provide your bank with the amount which was transferred for Absa bank to know how much exactly to look out for.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
We request that you follow the correct process.
Kindly ask your bank to make contact with Absa bank to investigate why the transfer is not reflecting.
We also request that you provide your bank with the amount which was transferred for Absa bank to know how much exactly to look out for.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Absa's reply19 Oct 2021, 10:23
Official
Dear Customer
We request that you follow the correct process.
Kindly ask your bank to make contact with Absa bank to investigate why the transfer is not reflecting.
We also request that you provide your bank with the amount which was transferred for Absa bank to know how much exactly to look out for.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
We request that you follow the correct process.
Kindly ask your bank to make contact with Absa bank to investigate why the transfer is not reflecting.
We also request that you provide your bank with the amount which was transferred for Absa bank to know how much exactly to look out for.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
TM
Tsediso M's updateReviewer Update
24 Oct 2021, 09:56Nthabiseng, I can not be wasting my time with these runaround ok, I sent you an email that my bank says there is no process on their side that states they should represent me on their side as the payment did go through. So can Absa Bank just fix this issue and refund me. I regret doing this, for your information, this is not the first time such is happening, clearly Absa can not process or accept online transactions.
TM
Tsediso M's update24 Oct 2021, 09:56
Reviewer Update
Nthabiseng, I can not be wasting my time with these runaround ok, I sent you an email that my bank says there is no process on their side that states they should represent me on their side as the payment did go through. So can Absa Bank just fix this issue and refund me. I regret doing this, for your information, this is not the first time such is happening, clearly Absa can not process or accept online transactions.
Absa's replyOfficial
27 Oct 2021, 18:38.
Absa's reply27 Oct 2021, 18:38
Official
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