OT
Oz T
1 reviews | Active since Sept 2016
18 Mar 2021, 12:35
ABSA Bank Is nothing without Barclays
Absa bank is loosing their clients and the problem is its employees. I have been trying to open a business account and it's taking an entire MONTH and still nothing. The gentleman named lucky from Umhlanga branch keeps on telling us that they having system issues. REALLY 1 MONTH WITH SYSTEM ISSUES. ABSA SHOULD RATHER TRANSFER ALL THEIR CLIENTEL TO A BANK THAT CAN HANDLE THE WORK LOAD OR JUST CLOSE THEIR DOORS. They losing customers and to think that they will go the extra mile to retain customers and give potentially new clients great service. Guess I'm wrong. ABSA KINDLY DONT GET ANY OF YOUR CONSULTANTS TO CALL ME REGARDING THIS POST......LIKE I MENTIONED....YOUR STAFF IS LETTING YOUR BUSINESS DOWN.
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Replies (1)Absa's replyOfficial
18 Mar 2021, 13:25Dear Oz Teladia Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***3 Kind regards,Rezona Louw Group Customer Care
Absa's reply18 Mar 2021, 13:25
Official
Dear Oz Teladia Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***3 Kind regards,Rezona Louw Group Customer Care
