Absa bank is a waste of time..
<p>I received a phone call groom their credit card department offering me a credit card, I accepted and they sent the card with CCD couriers, they told me to send my document's with the courier company which I did.. After receiving the card, I went online to see if it was active and it wasn't.. I called the platinum credit card department and the lady said that it will be active in a day, they were waiting for the courier company to send my documents through.. It's been over 2 weeks and it's still not active.. I called in this morning and my call was getting transferred around a few times, the guy in credit card department says it's a FICA hold, the lady in FICA department says drs no FICA hold.. They need to get their ducks in a row, will never be dealing with Absa again.. I prefer sticking with FNB..</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Well, I guess my shortly and Absa banks shortly is very very different.. I still haven't received a call from absa and it's been busy over a week..
Well, I guess my shortly and Absa banks shortly is very very different.. I still haven't received a call from absa and it's been busy over a week..
Dear Customer
We apologise for the delay. I have sent a follow up email to Card division
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
We apologise for the delay. I have sent a follow up email to Card division
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
