SM
Simeon M
1 reviews | Active since Sept 2019
06 Jan 2022, 14:55
ABSA bank is a smart ****
I went to Absa Eastgate, openned an account and did my initial cash deposit. 2 days later I did eft payment to the Absa account and the money bounced back. After enquiring, Absa told me my work permit is **********. I asked if I can get back my initial deposit, even net of charges. I was told I have to see the manager who was also not on the branch. Why then did the bank open the account and accept my cash deposit? Is this not *****ing from the general populace? It's just a smart ****. Replicate that modus operandi to a thousand customers and you will be several hundred thousands richer.
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Replies (4)
Absa's replyOfficial
07 Jan 2022, 09:58Dear Simeon
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Pravesh Bejay
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Pravesh Bejay
Absa's reply07 Jan 2022, 09:58
Official
Dear Simeon
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Pravesh Bejay
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Pravesh Bejay
SM
Simeon M's updateReviewer Update
21 Jan 2022, 13:16Though Pravesh from ABSA customer care tried to resolve the issue, the consultant at their Eastgate branch by the name Tshidi Manamela is not helpful. I personally called her and she promised she will send me a form to fill in. She never did that. I send her 2 emails that she never bothered to reply. The level of service is annoying.
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Simeon M's update21 Jan 2022, 13:16
Reviewer Update
Though Pravesh from ABSA customer care tried to resolve the issue, the consultant at their Eastgate branch by the name Tshidi Manamela is not helpful. I personally called her and she promised she will send me a form to fill in. She never did that. I send her 2 emails that she never bothered to reply. The level of service is annoying.
Absa's replyOfficial
21 Jan 2022, 14:29Dear Simeon
We have referred this matter to the Eastgate Branch and we will revert soonest.
Regards
Pravesh Bejay
We have referred this matter to the Eastgate Branch and we will revert soonest.
Regards
Pravesh Bejay
Absa's reply21 Jan 2022, 14:29
Official
Dear Simeon
We have referred this matter to the Eastgate Branch and we will revert soonest.
Regards
Pravesh Bejay
We have referred this matter to the Eastgate Branch and we will revert soonest.
Regards
Pravesh Bejay
SM
Simeon M's updateReviewer Update
17 Feb 2022, 08:16I went to the same branch and opened another account as advised, the account again accepted a cash deposit but is not accepting any incoming EFTs. It is extremely disgusting. Now its a R200 that Absa has ****** from me. These guys are ne better than ******s!
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Simeon M's update17 Feb 2022, 08:16
Reviewer Update
I went to the same branch and opened another account as advised, the account again accepted a cash deposit but is not accepting any incoming EFTs. It is extremely disgusting. Now its a R200 that Absa has ****** from me. These guys are ne better than ******s!