ABSA BANK IS A JOKE!!!!!!!!!!!C***7

Item: Absa
Rating: 1
Author: rubendran G

I HAVE PURCHASED DATA FROM ABSA VIA MY BANKING APP. STILL HAVE NOT RECEIVED MY DATA. ABSA BANK STILL CANNOT HELP ME. I EVEN GET AN EMAIL SAYING THAT THEY ARE CLOSINGF MY COMPLAINT DUE TO INSUFFICENT INFORMATION. THIS IS HOGWASH. I SPENT A LONG TIME ON THE PHONE LAYING A COMPLAINT. I CANNOT BELIEVE THE DISGUSTING SERVICE FROM ABSA. I EVEN CALLED THEM TODAY AND AS USUAL NO JOY

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Replies (1)

Absa's replyOfficial

10 Dec 2019, 09:37

Dear Neelan

Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.

Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management

Absa's reply10 Dec 2019, 09:37

Official