MN
Masi N
1 reviews | Active since Jun 2018
28 Jul 2020, 11:26
ABSA Bank is a bad Financial Institution
Early this year I went to close my Cheque account in Springs Mall, I was informed that they can’t assist me and we went on level 5 lockdown. I wanted to close the account because I lost my jobs in December 2019. They account now is in arrears because there is no money coming in which I alerted them. Now they want hand me over to their legal department.
What kind of sick institution like this who deliberately wants to tarnish my credit record.
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Absa's replyOfficial
28 Jul 2020, 13:10Dear Masi Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply28 Jul 2020, 13:10
Official
Dear Masi Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd