BL
Bill L

1 reviews | Active since Feb 2017

24 Feb 2017, 16:10

Absa bank Internet banking RVN SecurityCode

<p>I am trying to get access to my Absa internet banking for the last 24 hours. I have send email to ********** as they requested. I have phoned the call center on ********** 600 more than 5 times to get assistance. I urgently need to transfer money to my wife and I can not get access to my own money. I can not drive and my cellphone is too old to handle the new changes or RVN secureChec… Why did Absa not think about the older generation that cannot use the latest technology??? Did they even test this? My wife is sick and we need to pay the hospital and doctors asap. Maybe I should just move my account to a different institution that will accommodate my age…. </p>

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Replies (5)
Absa
Absa's reply27 Feb 2017, 09:44
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

Absa
Absa's reply27 Feb 2017, 09:47
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

Absa
Absa's reply27 Feb 2017, 09:48
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

Absa
Absa's reply27 Feb 2017, 10:00
Official

Dear Mr Leibbrandt

Thank you for bringing this matter to our attention. I am trying to get hold of you with regard to your matter reported on hellopeter website. Kindly advise of your availability.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

Absa
Absa's reply27 Feb 2017, 10:04
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,