NM
Nick M

1 reviews | Active since Apr 2017

02 Jun 2019, 08:31

ABSA Bank Home Loan dep-inconsideration operating hours

I went into the ABSA Bank at Loch Logan, Bloemfontein, Yesterday ,1 June 2019, which was a Saturday, and asked to see a home loan consultant with regards to my existing home loan with ABSA. I was told by the help desk, that ABSA bank consultants do not work on a Saturday at any branch. It is a very much of an inconvenience to me. I was also told that the home loan consultants work, Monday to Friday 8:00 to 15:30. I unfortunately work 8:00 to 17:00, which makes it very difficult for me to deal with your bank

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Replies (1)
Absa
Absa's reply03 Jun 2019, 09:31
Official
Hi Nick,
Thank you for your posting. I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is C-***7. We will be in contact within the next 24hours. Thanks.