ABSA BANK hollow promises

<p><br />Dear Sir/Madam</p> <p>After numerous requests and visits to ABSA BANK I was told that I could use the internet banking facility overseas. All I have to do is to send per email a request to ABSA BANK's RVN section spelling out the request and that they will do it without any avail.</p> <p>Nadia's answer was to send numerous scanned documents including my signature etc, etc.</p> <p>NOW WHAT DO I DO WITH ABSA NOT KEEPING TO THEIR ORIGINAL INSTRUCTIONS???</p> <p>Bottom line is that you CANNOT TRUST WHAT OFFICIALS IN ABSA TELL YOU TO DO . You follow those instructions and then they come with the next lot of instructions and you follow that then there are a next lot of instructions!!!! Bottom line is INTERNET BANKING WITH ABSA DOES NOT OWRK.</p> <p>Bottom line is:</p> <p>FORGET ABSA AS A BAN****!</p> <p>M J ROOS</p> <p>This was my request as I were instructed INSIDE an ABSA BANK by two ABSA officials on the airport. They also said that I can send this request from the overseas country where I were flying to.</p> <p>This was my request:</p> <p>Dear Sir/Madam <br />Please set your system in such a way as to SEND my RVN to my email address and NOT to my mobile number as it is currently.<br />email address: ********** />Thank you.<br />Kind regards,<br />M J ROOS<br /> ********** 921</p> <p>Their answer:</p> <p>RVN-Forensics ********** />To MJ Roos<br />CC ********** Today at 11:04</p> <p>Dear M J Roos</p> <p>Thank you for your email.</p> <p>I have received your request concerning your Internet Banking (RVN) via email. To enable me to authenticate your account details and to setup your RVN to your <br />preferred method you are required to provide me with the following documents:</p> <p>Copy of SA Identity Document or</p> <p>Copy of Passport</p> <p>A Signature specimen</p> <p>A signed indemnity form (For the email option)</p> <p>Please see attached document</p> <p>If you need any further assistance, please feel free to contact me via email at ********** or the Helpdesk on 08 ********** 0, International number +27 11 <br /> ********** .</p> <p>Kind Regards</p> <p>Nadia Tait<br />Email Administrator<br />Absa Contact Centre<br />www.absa.co.za</p> <p> </p> <p> </p>