DS
Dumisani S

1 reviews | Active since Mar 2010

10 May 2015, 15:52

Absa bank has not updated my profile on ITC

I went thru a debt review process in year 2013 & 2014.I then left this process in December 2014.I sent a letter confirming that i'm no longer on debt review to all my creditors including Absa bank in December 2014<br> <br> I did a vehicle finance application this month only to find that Absa bank still has not updated my profile. According to Absa bank , I'm still under debt review<br> <br> I would like Absa to update my profile ASAP

0
Replies (1)
Absa
Absa's reply11 May 2015, 09:04
Official
Hello Dumisanis,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd