Absa bank greedy and ***********

What to say about Absa but only that they are disgraceful, ***********, greedy, ****s and not worthy to be a credit provider. I was retrenched in January of 2024, life insurance did pay my loans for 12 months only and thereafter stopped. i was and still is unable to pay the balance. I have been handed over to so many different debt collection lawyers who phoned me everyday sometimes up to 30 calls per day, from different people. Why did my Life insurance not cover the full loan amount as with so many other reputable credit providers? Why does Absa put more strain and interest on my loans to hand me over to more than one debt collector who have the right to phone me but not the right to harass me as they do with endless calls. Then we can talk about the incompetence in credit card division. I took out a credit card over the phone, used this card for about 18 months, *****ulent transaction occurred and I telephonically cancelled the card and immediately arranged telephonically for a new card. So now Absa credit card is trying to convince me that i do not have life insurance on this credit card as it was taken out online. I have sent dates and time with the telephone conversations and asked for a copy of the recorded calls (you know recorded for security etc. purposes) also to no avail. Two years down the line and no one can provide me with these recorded calls. I am taking this matter with all my e-mails, the records of all the calls I received and all relevant information I have to the Banking Ombudsman. i do know that my debt was a lot with Absa, yet YOU allowed reckless lending.