TB
Trevor B

1 reviews | Active since Oct 2015

12 Jun 2024, 17:33

ABSA BANK GIVES YOUR PRIVATE INFO OUT TO OTHERS (POPIA)

Absa gives out personal information / documents ( bank statements ) to people that is not listed to have it . POPIA . then when you do an enquiry they tell you they will investigate , that is after you gave then all information and documents and all proof . then they ignore you , they dont reply or anything , Just show you your PEROSNAL INFORMATION IS NOT SAVE BY ABSA . CLIENT SERVICES BY THEM IS ALSO ****.

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Replies (1)
Absa
Absa's reply13 Jun 2024, 09:19
Official
Dear Trevor
  
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***1. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
  
Regards
Pravesh Bejay
Customer Value Management