Absa Bank. ***** case unresolved after 8 months!!!

I have reported ***** to Absa Bank in September, again in December and then in March. The ***** dispute is still not resolved. How pathetic. I have sent several emails to the contact person Nthabiseng and the manager Vanessa. They promised to provide feedback. Currently they are ignoring all my correspondence. Their service in general is very pathetic. Think twice before opening an account with them!