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Eugene L

1 reviews | Active since May 2022

29 Jan 2025, 15:31

ABSA BANK FOR THE DEAD !

I can see why the overall rating is 1.47 , just took me more than 30minutes just to close my credit card afyer paying it off. The agebt Obonyi Mogela was so cold and rude and unhelpfull it was terrible ! Worst banking experience of my life !!

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Replies (1)
Absa
Absa's reply29 Jan 2025, 16:14
Official
Dear Eugene Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***6. RegardsPravesh BejayCustomer Value Management