SW
Shane W

1 reviews | Active since Apr 2020

15 Apr 2020, 16:22

ABSA Bank Fees over R1700pm

I am so tired of ABSA. My bank fees are over R1700pm and they refuse to assist me, I have had unathorised debits go off my account for the last 4 months. I have tried everything to stop them and still Absa changes me R150 per debt order reversal. I have phoned, sent emails. Even try the bank service and they just keep hitting me with admin fees every month. I can no longer afford this but am stuck as I have an overdraft with them and cannot just close the account, Just so tired of dealing with these massive bank fees. There service is absolutely pathetic. Don't bank with ABSA. Once the problems start they will just ignore you and keep charging you these massive bank fees.

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Replies (1)
Absa
Absa's reply16 Apr 2020, 08:49
Official
Dear Shane Whelan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .   Kind regards,Rezona Louw Group Customer Care