LP
Lynne P

1 reviews | Active since Feb 2015

25 Feb 2015, 09:26

Absa bank failed me once again

Since last year I have had issued with my Absa account, where they deduct an amount of R57 each month for my account going into a minus. it was resolved but now the problem is starting all over again. They also deduct debit orders which I do not have on my account and they deduct these debit orders on dates which I never agreed apon, then they charge me fees for the debit orders that reversed. How is this my fault? I have called the call centre, I have logged a complaint, but every month this problem continues, please help because I'm about to change my bank. <br> <br> regards,<br> <br> Lynne Du Preez

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Replies (1)
Absa
Absa's reply25 Feb 2015, 10:42
Official
Hello LynneDupi,


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd