SH
Sebastian Hoosen-Lee
1 reviews | Active since Mar 2018
10 Jan 2023, 14:31
ABSA Bank - Exorbitant Bank Charges
I’m really taken back by all the Bank Charges on my Premium account, yet my Monthly Fee is supposed to be R200 & I should have a lot of Unlimited benefits as advertised. Why am I being charged for all the below;
Admin charge Admin fee Cash deposit fee Transaction Fee Debit Interest
Total comes to over R800 every month instead of my Monthly Fee of R200!
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Absa's replyOfficial
10 Jan 2023, 15:22Dear Sebastian Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsPravesh BejayCustomer Value Management
Absa's reply10 Jan 2023, 15:22
Official
Dear Sebastian Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsPravesh BejayCustomer Value Management