ABSA bank employees are ********s! Guard your money!

ABSA employees have been *****ing my mother’s money. I write this with a mother who is shocked betrayed and frustrated to say the least. It all started in May when all of a sudden my mom saw transactions happening on her Absa account over a weekend which resulted to the “individual” accessing her savings account transferring to her cheque account and sending money in batches of R500 in the form of cash send. It was the weekend so my mom couldn’t do much about it till the Monday. We did what we could on the app the prevent the acts of crime to be continuously committed till Monday. She soon went to her nearest branch to inquire about the matter, they toddled with her app and put some preventative measures on their system to ensure this crime was not committed. A ***** case was opened as we waited for feedback upon the case. Now this is where it was revealed that more treacherous acts were committed by ABSA employees at this branch. Now in the month of August the same ******** act. My mom realised her app wasn’t working and had been blocked her out only to find out that an about of R5000 had been transferred from her account. She decided to change branches to inquire about this and it was then revealed to her there’s also a credit card that was activated without her knowledge at the previous branch she’s been using. This is a credit card that my mother hadn’t collected because she didn’t know it was there and wasn’t interested in having a credit card anymore. This card that was activated *****ulently is owing close to R20 000. It is quite clear that the employees at the previous branch knew about it because they never brought it to her attention whenever she inquired about the first unusual activities on the app. I am writing this as a warning to anyone that uses Absa bank to continue using it at their own risk as they have shown a loop hole with the employees that get temped to ***** ordinary people’s money that they work hard for. What are the chances of these cases of ever being resorted? Will my mother get justice? Who do we even trust at this point at Absa bank? What a tormenting experience.