PJ
Philippus J
1 reviews | Active since Apr 2018
10 Aug 2022, 13:17
ABSA Bank........
What a bunch of *********** people, we are trying for almost a year to close my late fathers account with them, the first time we send through all the documents, which was thrown away on their side, the second time we had to certify everything, which we did, and the the moneys that was still in the account was payed over to the estate account. But again the account is not closed. Which leave me with this question, who knows what at one of the large banks in South Africa. They do not know what to do now. If you want to open a bank account do not use ABSA.......
Helpful (0)
Replies (2)0
Replies (2)Absa's replyOfficial
10 Aug 2022, 17:48Dear Philippus Jacobs Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1
Kind regards,Group Customer CareRezona Louw
Kind regards,Group Customer CareRezona Louw
Absa's reply10 Aug 2022, 17:48
Official
Dear Philippus Jacobs Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1
Kind regards,Group Customer CareRezona Louw
Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
15 Aug 2022, 09:11Dear Philippus Jacobs
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***1.
Kindly provide our office with the account or ID number for your late father to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***1.
Kindly provide our office with the account or ID number for your late father to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
Absa's reply15 Aug 2022, 09:11
Official
Dear Philippus Jacobs
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***1.
Kindly provide our office with the account or ID number for your late father to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***1.
Kindly provide our office with the account or ID number for your late father to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
