Absa Bank - Don't care about the Customer, just the money.

Opened up a saving account 2 days ago at Absa Bank. After opening the branch manager says I need to make a deposit to activate the account and card. I go to the teller and he asks for my card, enter the card number into the system and take the R50 to open the account.

That night I download the Absa App and to my horror I see that there is a R82.50 bank charge to the account. Go to the branch manager the next morning and she says I needed to pay the deposit in at the ATM. Well NO ONE (not she nor the teller) told me to make it at the ATM. I asked her why they did not mention to to the payment at the ATM her response was "Well, that is how it is".

It is clear Absa bank doesn't care about the customer. They only care about making money, money and more money!!!!