Absa bank doesn't assist with getting my money back

<p>On the 25 July My account was cloned. All my Money was taken from my account. The one was at Shoprite Queenswood. The other was at the ATM where they withdrawed R2000 from my account alos. </p> <p>I called on the 25 July to cancel the card. </p> <p>On the 26 July I went to the bank when it opened. absa Sinovile Amanda Burger Captured the case. </p> <p>I have call Chrissie at the ***** department They say they haven't recieved it from the branch. Chrissie has emailed twice already and called the branch but the not feedback from the branch yet. The ***** department says the branch allocatd it to the wrong department. It will take another 10 to 12 workings as per the ***** department. </p> <p> </p> <p>This is taking very long. As I have pay banking fees monthly to look after my money but Absa isn't assisting. This money was for my New deposit on a property now I have lost the property due to this. </p>