ABSA BANK DOES NOT RESPECT THEIR LOYAL CLIENTS 🤬🤬🤬🤬🤬🤬

I am appalled at the service received from ABSA. I am a loyal client since before you rebranded in 1998. I have completed my bond with United Bank, through a housing subsidy from Mutual and Federal. I did not close the bond as I was told to keep a balance of R1, so one could draw cash if ever required. I am currently in the process of selling my house, and in 1998 United Bank amalgamated into ABSA Bank. ABSA now confirms my bond details cannot be found currently and they are not willing to look further into their client's archives. Old mutual has taken over Mutual and Federal, who have been of no assistance either. Between ABSA and OLD MUTUAL no one is willing or able to assist. ABSA, all I need is my confirmed bond account number so I can cancel my bond and sell my house. ABSA please assist me as it has been now 2 months and no one can assist me further. I have been a loyal member of your banking institute before you rebranded in 1988 and as a member, I expect better prompt and efficient service. Please contact me urgently on ***. We as your loyal clients are getting treated this way is appalling. I can trace a copy of my baptism certificate, but you as ABSA cannot trace my completed bond? How the hell does this work? ABSA you need to service your loyal clients better than this!!!! I need an urgent swift response. Thank you.