1 reviews | Active since Jun 2016
Absa Bank does not deliver service
<p>Yesterday, my Absa Internet was locked due to a new number to be entered. I've entered it exactly as it was given by the system, but either the system does not work, or they can't read properly. The internet just could not recognise it's own number. After 3 attempts they locked my account. I took off from work to get to Absa Somerset Mall to get this sorted out. When I got there the power was down, and thus the bank was closed. The power was switched on 15:15 and they are closing 15:30. They refused to help any of the almost 30 waiting customers, because they only work till 15:30 and they "are now going home". The computers did not come on, but maybe they forgot to switch the computers on after the power failure. This is patetic!!!!</p>
Thank you for bringing this matter to our attention. One of our resolution agents will contact you once your matter has been resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. One of our resolution agents will contact you once your matter has been resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
