ABSA bank digital profile

Absolutely useless and ***********! My digital portfolio got blocked for some reason 4 months ago! I am out of country at the moment and not able to go into bank to fix. Have sent numerous emails in this regard and the only response is an email with reference nr saying they will get back to me asap and that's it. Even sent people in my hometown to the bank to help me chat directly with someone at the bank, only response is they can't help me. I will surely be closing my account as soon as I get back to SA and won't pay 1cent into that account ever again and are moving to FNB. ABSA, seeing to the fact that you didn't provide services, I expect my monthly account charge paid back to my account as well. You are UTTERLY USELESS!!