JS
Johan-August Steyn

1 reviews | Active since Apr 2023

14 Apr 2023, 12:14

ABSA BANK ***** DEPARTMENT : ??Possible Inside Job

PLEASE BE CAREFUL ❗️ ❗️ ❗️ ❗️ ❗️ ❗️ ❗️

On the way home from Brits, I had a call from a lady “Michelle Davies” 📱*** of “ABSA BANK ***** DEPARTMENT”

She was very concerned about my well being and spent more than 2 hours on the phone to “stop “🛑 a *****ulent transaction of R4000 “GLOBEX” a foreign company wanted to put through on my Credit Card.

She did not ask me to identify myself but told me:

“I’m speaking to Mr Johan Steyn; Correct?”

“Mr Johan your 🆔 is 44………..; Correct?”

“Your telephone number, Mr Johan, is 082…….; Correct?”

“Mr Johan, your banking account number is ABSA BANK 000……? Correct?”

“I need you, Mr Johan, to read your credit card 💳 number slowly back to me, as I have to stop the *****ulent transaction of Globex International for the amount of R4000,00”

I responded to her saying that I’m NOT allowed to give any body my credit card number over the telephone.

She then said: “Mr Johan, so you are not willing to co-operate the the ABSA BANK ***** DEPARTMENT, thus I will not be able to stop the *****ulent transaction of R4000. This call is recorded for record purposes, so you will have no claim against ABSA BANK for the monies to be lost by you; Understand that clearly?”

With this she managed to soften me and I read the credit card number to her.

Then she said: “Thank you Mr Johan, for you kind co-operation. I realise that you are a bit nervous. Please be calm in order for us to protect you and your interests. Two more questions and then we are done. What is the expiry date on the front of your card? And what are the 3 digits on the back of your card?”

I then said to her that the bank instructed us NEVER to give the information at the back of the card to NOBODY.

She then told me to hold on for her manager.

A man started speaking to me and told me that he understands that I’m not wanting to co-operate with the bank official. I must either give him the expiry date and the 3 digits at the back of the card, or he is going to terminate my call and let the R4000 claim of Globex be authorised to go off against my banking account.

What a 🤡 I am. I gave him the information and he terminated the call.

I immediately phoned the correct ABSA BANK telephone number, and pressed the number for *****ulent card transactions.

Guess who answered my call? The manager of Michelle Daniels.

“Hi, Mr Steyn, I’m putting you through to Michelle.”

“Hallo Mr Johan, I’m so glad you called back. I confirm that I managed to stop 🛑 the R4000 transaction. I’m very glad that we could help you, that is exactly what we are here for. Thank you for your kind call.” And there and then she terminated my call.

I still felt very uneasy about everything and drove to the Brits Mall ABSA BANK where a lady got the ***** Department on the line. The Bank-official at the ***** Department told me that in the past few minutes four transactions with the same reference “RR CELLULAR “ went through on my account. He stopped the transactions and then also stopped my credit card 💳.

I’m almost persuaded to believe that it was an “inside job” at the ABSA ***** DEPARTMENT.

I’m now penniless for 5 days when I should have my new card… good thing. I have to stay home and not spend😃

I thank GOD that He is always mindful of us and He will never fail us in anything. 🙌🙏🙌

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JS
Johan-August Steyn's update14 Apr 2023, 18:19
Reviewer Update
Yesterday the Official in the ***** Department told me that he would send me a new creditcard and I will be able to collect it by Tuesday 18 April 2023 from ABSA BRANCH VILLAGE MALL in Hartebee****rt.

This afternoon 14 April 2023 at 13:00 🕐 numerous sms’ came through from ABSA BANK of transactions on the allocated creditcard THAT HAS NOT EVEN BEEN PROCESSED AS YET.

I immediately phoned the ***** department and the lady told me that she would block the NOT ISSUED CARD TO ME immediately.

Again I felt uncomfortable and rushed to ABSA Village Mall, Hartebee****rt to assist me.

The “new”card was never blocked by her, but it was only “put on hold”.

After the Bank Official at Hartebee****rt spoke to Mr Duran Moodly, he, Mr Moodly, blocked the card that was never issued to me.

I was promised a new card now by next Thursday or Friday.

What I cannot understand is HOW IS IT POSSIBLE FOR SOMEONE TO GET HOLD OF THE DETAILS OF A CARD THAT IS ALLOCATED but NOT ISSUED to me, and then *****ing R26000 plus from me ????