ABSA bank defaulted me when my account not been in arreas.

I recently opened a credit card with ABSA bank, I gave all details along with my banking details that the card must be debited from.

The first instalment that was due, they did not debit my account, after 2 days I realise this and paid the account personally, since then I am being paying it personally on time every month.

I have a monthly credit report update. this month my report shows a missed payment on my credit card and it is showing it's in the arrears, but this is not the case. I have made many calls to ABSA to clear this up, I have been pushed from pillar to post and can't get this sorted out. I have been promised a supervisor will call me back. I am still waiting.

I generally have good service from them and they always willing to help so I am suprised that this is happing, specially something so important as this affects my credit score and ability to qualify for things. I am looking to apply for housing finance in a month or 2 with them and I for see a decline due to there mess up.