MV
Megan V

1 reviews | Active since Jan 2012

30 Jul 2018, 02:04

ABSA BANK DEBIT am under debt re

I am under debt review with debt rescue, not because I am an irresponsible adult, or because I I don’t have respect for the truth honesty or the law. 3 days before Christmas 2017 I walked into an empty house where my now ex husband had taken everything in our house and left me..

I was left alone, I have two little children 10 and 9, I resorted to going under debt review with debt rescue because I a single mom of two now had to survive look after my kids and by cheap second hand furniture for cash... not in credit but for cash... I then alone have to foot all the bills on my own...

Absa even though I am under debt review and have been paying a few months of about R2500 to hyphen/debt rescue absa bank debited my savings for my credit card payment eith absa without my authorization !!even though I paying and under debt rescue 2018-07-27 CC TRF ********** ********** ********** 38 1,878.58

I cannot now buy food to feed a 10 year old and 9 year old because absa took my money out of my savings account even though I am paying to be under debt review...

I need to feed my children , I was responsible I didn’t run away I chose to humble myself and resort to debt review to ensure I pay what I owe... it’s hard enough to walk into a house that a “Husband” now divorced has taken everything... it’s Hard enough to have to refurnish a house being singled mom with cheap items to try protect Innocent children.. it’s hard.. but I a single mom stood Up and do everything possible even not avoid paying what I owe, but admitting defeat and Saying I know I owe I am will to go under debt review and pay Every month until my dues have been paid...

However I now cannot feed my children this month.

I expect absa to reverse the Journal debit that they took without my permission, and put it back into my savings account number: ********** 520 that they took away from feeding a 10 and 9 year old immediately as I need to feed my children and I doing everything right by applying for debt review and paying for de t review which is for a single mom hard and degrading just as having to start again and give my children less but my best..

Refund R 1,878.58 urgently into my savings account that was debit without my permission! Children do not deserve this , nor do I who has been degraded and left with nothing , yet as a responsible adult and mother I did the right thiyo went on debt review wanting and will to pay.. this is unfair wrong and I am furious. I want my money returned ( taken without my permission while I am under debt review) Unacceptable Absa bank! Disgraceful !!!

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Replies (2)
Absa
Absa's reply30 Jul 2018, 14:53
Official

Dear Megan

Thank you for bringing this matter to our attention.

We sincerely apologise on any inconvenience caused.

Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Regards

Daphne Le Grange

MV
Megan V's update03 Aug 2018, 11:49
Reviewer Update
Absa refuses to give the money that the stole out of my account, and now my children will starve. So much for going under debt review and being a decent person. Absa bank I will be going to a lawyer!! I have proof of my debt review amounts being deducted from my account.. Single mom two children no food wow Absa!!!!