ABSA BANK

Not so long ago I was impressed with the service I received from Absa Bank but today I can't even sleep because I am depressed. The is no consistency, if one department is good the other one is doing something else. I am currently unemployed, no income but Absa managed to deduct +/- R4 000. 00 in my account. I wrote two emails to *** and *** to make payment arrangements because I was retrenched but till date no respond. I even called their call center four times and they always saying "calls are recorded" but when i ask them to check their recorded calls they come with stories. I've been using ABSA Bank since 2008 till now, I didn't care about their high interest rates until they charge me R150 interest for bank statement. I used to think that bank is the safe place to put money but no, its where you lose your money. Big institution like Absa they don't have Telephone numbers to call credit control directly to make payment arrangements, it's only emails and they don't respond emails. PLEASE I NEED MY MONEY BACK. I'm still dealing with the retrenchment issue and now is Absa. You used to sent me messages about Corona saying" stay safe Corona kills" actually the serial killer is banks we rather stay away and safe. People they are already suffering from depression you can't keep deducting R4000 from someone who is not working and you don't communicate with them.