1 reviews | Active since Jul 2016

11 Nov 2019, 09:40

Absa. Bank ****************

Good day

I am actually disgusted in the way Absa handles itself,they are ********* and *******,2nd time now where they go into my account and ***** money out of my account without consent,do you even blink that will not be able to pay my rent or put bread on thr table?? You just see money in my account and think that you can bully your clients into *****ing from them.. Remember Absa it is us the client who keeps your business running i am extremely upset!!! 2 years ago you deduct R20 000 without my consent and only after i put it on hello peter did you want to give back only half this is *****!! Again on the 7/11/2019 you deducted R3000 for a personal loan.. Of which i called you guys to offer a settlement. Which you refused and now went and **********ly take money from me are you bloodey insane???

0
Replies (2)
Absa
Absa's reply11 Nov 2019, 10:49
Official
Dear Amaan Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically. Looking forward to being of service to you.  Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd

Best regards,

's update12 Nov 2019, 09:45
Reviewer Update
To add to this i stumbled upon this article below re right to set offs... It is completely ******* so why do ABSA FEEL THAT THEY ARE ABOVE THE LAW???!!!!
See Below Article

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The High Court rules in favour of the NCR that set-off does not apply to credit agreements subject to the National Credit Act
02 July 2019Nomsa Motshegare, Chief Executive Officer at the NCRThe High Court rules in favour of the NCR that set-off does not apply to credit agreements subject to the National Credit Act

The High Court in Johannesburg has ruled in favour of the National Credit Regulator (NCR) against Standard Bank that the common law set-off does not apply to credit agreements subject to the National Credit Act (NCA). This follows an application for a declaratory order brought by the NCR against Standard Bank seeking legal clarity on the effect of section 124 of the NCA on the common law set-off.

The NCR had sought an order from the High Court that the common law set-off has been superseded by section 124 of the NCA. The common law set-off is app**** when two persons owe each other and the debts are extinguished by setting them off against each other. The banks apply this by transferring funds deposited into consumers’ accounts to settle debts on credit agreements without the consumers’ authorisation.

The court ruled that the purpose of section 124 is to effect a break from the common law and to oust the continued application of the common law set-off in parallel with section 124. It also ruled that section 124 excludes the operation of the common law set-off in all credit agreements that are regulated by the NCA.

“The NCR welcomes this judgment as it protects consumers from financial difficulties caused by the arbitrary transfer of funds from their accounts by banks”, says Nomsa Motshegare, Chief Executive Officer of the NCR.

“Banks should obtain permission from consumers before transferring funds from consumers’ accounts to pay amounts due under credit agreements”, Motshegare added"

I rest my case...
They stole R20 000.00 previously to set off my ABSA VEHICLE FINANCE of which i paid an installment of R3500.00 for 36 months then auctioned it off for R110 000,as if this was bot enough they still advise i owe them R50 000 cars price was R170 000,you do Math.

The car was bought on an islamic finance principle where a NON INTEREST TRANSACTION CONTRACT WAS SIGNED.
YET,Absa violated that aswell and still they chasing for a R50 000 from me.

Then i responded to one of their emails offering a settlement of a personal loan that went under debt review they refused it and then went into y account stole R3000 via setoff..

Open your eyes Mzanzi ABSA ARE *******...MOVE YOUR MONEY TO OTHER BANKS BEFORE IT IS TOO LATE!!!