ABSA BANK CREDIT CARD DIVISION SHOCKING SERVICE

I called ABSA credit card support this morning to ask for the tapping facility to be removed from my credit card – I went through a long call asking security related questions and was then assured that the facility had been removed – I have just been to the stores and used the card only to find that the tap facility still works. I then called the credit card division again and was made to hold on so long that the phone cut off – I then called the complaints department and had no help there either and was transferred to a number that doesn’t exist…..shocking service !!!