ABSA Bank *********** consultants from ABSA Branch Killarney Mall JHB

An Absa consultant at ABSA Bank Killarney Mall Johannesburg opened an account 4 months ago. On the day, she gave me a card without a pin saying that when I get home, I must install the ABSA App then I will get the pin from there. I went home, followed her instructions but nothing worked. I called the call centre and I was told that it's not possible to do that and I must go back to the branch. I did and another consultant assisted me with the pin. After doing an EFT and tried to use the card just to check the pin, it never worked. I went back to the branch, another consultant told me that there is an hold on my account and it's not active. My money will bounce back and I will have to wait for the account to active then I can try again. I waited, tried nothing worked until today I start getting calls from Nimble Credit Solutions that I owe ABSA R1000? FOR WHAT????!!! Dear ABSA, I don't owe you a cent.