ABSA BANK COMMITTED ***** BY SELLING MY PAID UP ABSA CREDIT CARD TO ANOTHER ATTORNEY TO MAXIMIZE PROFIT

Nthabiseng, last year on 13 December 2023, you sent me the below response where you confirmed that ABSA bank committed ***** to maximize profit by selling my ABSA Bank credit card account that I had already paid up to another attorney to maximize profit and continue to dent my status in ITC. Before the end of business today ABSA bank must furnish me with a settlement letter that Mmella Financial Service has requested me to submit to them within 24hrs. ABSA bank is bank full *****ed ways to solicit form its customers and pretend as if they care for their customers. Where is your so called ABSA bank slogan "we are committed to doing whatever it takes to make sure our customers around the African continent have the best services" This is a second month and ABSA has not given me best services in providing me with a current settlement letter! Read again what you said to me: Dear Lungile

The account was sold and we no longer have it on our system.

This is the reason why we are engaging the debt collectors to assist and unfortunately, this matter cannot be resolved in one day.

Regards

Nthabiseng Sibande Specialist Case Manager Customer Value Management

T +***0 F +***8 E ***

Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa www.absa.africa