LM
Lebo M

1 reviews | Active since Jul 2020

30 Jul 2020, 13:00

Absa bank Chris hani crossing mall

The staff service is very poor, organisation is bad , cues standing outside the mall are not managed as other people can just walk in, they use limited tellers even on days were there's a lot of people, they are slow and rude if I ask for better service. This is not what we pay for as Absa clients

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Replies (1)
Absa
Absa's reply30 Jul 2020, 14:14
Official
Dear Lebo Meje Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .  The reference number to your complaint is C-***2 Kind regards,Rezona Louw Group Customer Care