Absa Bank charging ridiculous high fees for a savings account with minimal transactions

Very disappointed with Absa bank. I have had a savings account for years. The last year my SAVINGS account is being deducted between R2500-R3000 monthly. When ever I contact the bank I am told it is banking fees. Yet I do not have a bank card and do not do any card transactions or withdrawals, I only cash send and EFT when needed on small amounts. This is literally **************** and from the institutions that is supposed to keep our money safe. Customer service is appalling and no one is willing to investigate on this matter, my money is not being returned as I am clearly being over charged and my money is being ******.