tM
tshepo M

1 reviews | Active since Sept 2015

02 Sept 2016, 17:23

Absa Bank charges over R800 for no reason

<p>I was an employee at absa and left the company in July, I had a cheque account which I didn't pay fees since it's a stuff account. After leaving the company I went to absa branch in dobsonville to change my account to a normal account but the lady told me she can't do anything however the bank will alert me as soon as my account is changed from a stuff account. So in July the charges were normal but now the charges for August was over R800 and I refuse to pay that, I nred an explanation. I'm very dissatisfied with the service.</p>

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Replies (3)
Absa
Absa's reply05 Sept 2016, 09:33
Official

Thank you for bringing this matter to our attention. We will investigate the matter and one of our resolution agents will contact you once the matter has been resolved..

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd

tM
tshepo M's update23 Sept 2016, 13:52
Reviewer Update

This matter has not been rectified still, I am awaiting feedback, if I do not receive feedback by Monday, I will escalate this matter further.

tM
tshepo M's update27 Sept 2016, 20:10
Reviewer Update

Issue resolved, thank you all for your efforts, it's much appreciated.