ABSA Bank charges increase of 300%

Item: Absa
Rating: 1
Author: Chris B

ABSA responded that they think it is absolutely fine to increase bank charges on a bond from R69 pm to R220 pm month without any explanation, just a notice to tell you that is how it is. Not negotiable.

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Replies (2)

Absa's replyOfficial

08 Apr 2024, 09:23

Dear Chris Bredekamp Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareRezona Louw

Absa's reply08 Apr 2024, 09:23

Official

Absa's replyOfficial

08 Apr 2024, 17:15

Dear Chris Bredekamp With reference to complaint number C-***3.

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.

I will refer this matter for further attention. Kind regards,Group Customer CareVanessa Crowe

Absa's reply08 Apr 2024, 17:15

Official