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brandon S
1 reviews | Active since May 2009
18 May 2021, 10:42
ABSA Bank charges
I am absolutely disgusted with ABSA and their continuous deduction of bank charges as soon as money goes in to my account, they are the first to deduct hundreds of Rands in bank charges. I queried this bank charges a few weeks ago and received a dismissive response, Friday evening money was deposited in to my account and ABSA deducted almost R600 in bank charges, this is for an account where I am supposed to pay R109 per month in bank chargers. This is just plain theft now and I need someone to look in to this urgently and advise why are there so many deductions made on my account.
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Absa's replyOfficial
18 May 2021, 13:04Dear Brandon, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***3. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply18 May 2021, 13:04
Official
Dear Brandon, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***3. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care