JJ
Julian J
1 reviews | Active since Nov 2013
05 Feb 2020, 15:53
ABSA Bank Charges
I have just received a notification via sms of my cheque account being overdrawn. Upon further inspection, I see that it is because of R750 worth of banking charges. R750 in one month!!! I need to know exactly how this came to be, what the charges are for, essentially a detailed list of these details. R750 is ABSOLUTELY ridiculous. I have been with ABSA since 1996 and I refuse to accept these charges. R750 in one month?????????? Ludicrous! Definitely looking at changing banks.
Email: ***
Phone: ***
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Replies (2)JJ
Julian J's updateReviewer Update
05 Feb 2020, 15:57This now affects my ability to make payment for my motor vehicle or anything else I need to make payment for as I know that when I do get paid, I will not have the full amount in my account due to the negative balance and the complete and utter lack of competence of ABSA bank. Literally worst bank to bank with!!!
JJ
Julian J's update05 Feb 2020, 15:57
Reviewer Update
This now affects my ability to make payment for my motor vehicle or anything else I need to make payment for as I know that when I do get paid, I will not have the full amount in my account due to the negative balance and the complete and utter lack of competence of ABSA bank. Literally worst bank to bank with!!!
Absa's replyOfficial
06 Feb 2020, 09:23Dear Julian,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply06 Feb 2020, 09:23
Official
Dear Julian,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd