KP
Karabo P

1 reviews | Active since Jul 2018

03 Jul 2018, 14:42

Absa bank charges

Good day. I am really disappointed and appalled by the lack honesty at Absa Bank South Africa. I switched my salary from the other bank to Absa and I asked specifically for a savings account, because I know how expensive a cheque account can be. I was told that my bank fees were gonna be R7.00 per month and R7.00 per withdrawal at an Absa atm, which was a total lie. Every time I withdraw money I get charged anything from R20-R30 regardless of whether the month has just started or not. Also, every time someone deposits money into my account I get charged R50+ nomatter what the amount is. I know bank charges have to be paid from time to time, but this is ridiculous for a "Savings" account. I urge Absa to fix this Asap or they will lose me as a client and everyone else around my circle, where it be social media or the people I work with.

Regards, A very dissapointed client.

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Replies (1)
Absa
Absa's reply04 Jul 2018, 15:58
Official

Dear Karabo Pele

Thank you for bringing this matter to our attention.

We sincerely apologise on any inconvenience caused.

Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Regards

Daphne Le Grange