Absa bank ***** case

Absa ***** case 21 January25 My parents were ****med by Absa with R54200. On the same day we phone ***** dep. Talk to Lebo. Send all.papers also police case nr. She also said she will contact Capitec to stop that money. Tabo handled the ***** case. After months not Absa or Capitec can give answers. Just say no money can refunded. My parents is pensioeners. They also had to pay back the overdraft amounts. All up to R74000 in total. Not Absa Vanderbijlpark or Sasolburg managers was at any help and totally useless. As they are at Absa for many years. I need assistance asap to help get some money back for my parents.