LH
LeRoux H

1 reviews | Active since Oct 2018

06 Mar 2025, 12:35

ABSA bank Cape Gate is a joke

What an absolute joke Absa bank has become, looking more like an old home affairs, where you have to wait on plastic chairs, not even the bank manager k own what she is doing after asking what the hell is going, the bank went from a helpful bank to o o e k ow what they are doing, athe it absa bank Cape Gate is a joke, it took the bank 3 hours and 22 min before they helped us, the que of people was so frustrated 😠 😡 , and now after all that they did not even do what they were supposed to do, now abasa emails me and says my account is not Fica'ed and the account will be locked, I demand absa to pho e me as I will not drive there again and sit for 3 hours for something g that should have taken 4 minutes, they don't even have a help desk anymore

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Replies (1)
Absa
Absa's reply06 Mar 2025, 16:26
Official
Dear LeRoux Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***8.  Kind regards,Group Customer CareVanessa Crowe