KA
Kim A
1 reviews | Active since Jun 2016
15 Feb 2023, 14:18
ABSA BANK BUSINESS POOR SERVICE
My business account got blocked last year without warning and presumably as I need to verify I am still alive. I went into the branch twice but had to mail the business banker. Which I did, in December last year. Nothing. I mailed again and was asked to furnish my account number, which I already had done. I am still waiting. Shocking shocking service from Absa business bank.
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Absa's replyOfficial
15 Feb 2023, 15:10Dear Kim Armfield Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareRezona Louw
Absa's reply15 Feb 2023, 15:10
Official
Dear Kim Armfield Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareRezona Louw