ABSA BANK BUILDING INSURANCE

WOW... WHAT A SERVICE I GOT FROM ABSA BANK HOME BUILDING INSURANCE.. I WOULD HAVE NEVER THOUGHT SUCH A BIG AND WELL KNOWN COMPANY LIKE ABSA HOME BUILDING INSURANCE WOULD HAVE TREATED ME. AS A FIRST TIME HOME OWNER IN SOUTH AFRICA, I BOUGHT A HOUSE IN QUEENSWOOD , PRETORIA ABOUT 5 YEARS AGO. THIS WAS FINANCED THEOUGH ABSA BANK. IVE ALWAYS HAD A GOOD RELATHIONSHIP WITH ABSA BANK, BEEN ALWAYS ATTENDED TO, GREAT SERVICE, GREAT SUPPORT AND SO ON. IVE HAD CLAIMS BEFORE, AND IVE BEEN ATTTENDED WITHIN 2 HOURS OF MY CLAIM. WOW.. WHAT A PLEASURE..... GOOD SERVICE... GREAT CUSTOMER SERVICE, GREAT PEOPLE WHO ATTENDED TO MY CLAIM AND SORTED IT OUT. WELL, LAST WEEK, AS I STAY IN PRETORIA QUEENWOOD, AND WITH ALL THIS RAIN, MY PROPERTY GOT FLOADED, WATER EVERYWHERE. WATER IN MY ROOF, WATER IN MY KITCHEN, WATER IN MY GRANNY FLAT, WATER IN MY WALLS.... WATER EVERYWHERE.... I LODGED A CLAIM WITH ABSA ON MONDAY 1ST FEBRUARY. THEY TOLD ME A CONTRACTOR HAS BEEN APPOINTED AND WILL COME SEE ME. THE CONTRACTOR DID COME, AND IM GRATEFULL HE DID. HE SAID HE WILL SEND A REPORT TO ABSA AND LET ME KNOW . AFTER 3 DAYS OF NO RESPONSE, NO FEEDBACK FROM ABSA OR ANYONE, I HAD TO CALL ABSA BANK NEARLY 13 TIMES, WITH MY OWN AIRTIME AND MONEY. EVERYTIME THEY PROMISE TO CALL ME BACK. WELL THEY NEVER CALLED ME BACK., AFTER SO MANY TIMES CALLING ABSA, I GOT A RESPONSE FROM A PERSON CALLED SHAUN. WELL, WHAT A TOTAL LOSS OF MY TIME, ENERGY AND EFFORT. I TOLD HIM MY WHOLE STORY AND COMPLAIN AND CLAIM. HE ONLY REP**** TO ME WAS THAT MY HOUSE WAS BUILT ON TURF, CLAY, AND THAT ABSA WILL NOT PAY MY CLAIM. THAT QUITE FUNNY. BECAUSE WHEN I TOOK A HOME LOAN WITH ABSA, THEY KNEY VERY WELL THE QUEENSWOOD AREA IS CLAY. ITS NATURE, WE CANT DO ANYTHING ABOUT IT. BUT ABSA CONTINUED TO SUCK MY HARD EARNED MONEY EVERY MONTH FOR BUILDING INSURANCE.... NOW I GET MY HOUSE FLOADED WITH WATER, AND ABSA CLAIMS, SOORY, YOUR HOUSE IS ON CLAY, WE REJECT YOUR CLAIM.????? WHY DID ABSA NOT REJECT MY PREMIUMS AS WELL??? NO..THEY CONTINUED TO SUCK MY MONEY EVERY MONTH..... MAKE AS MUCH PROFIT AS THEY WANTED,,, AND NOW TELL ME.. SORRY YOUR HOUSE IS BUILT ON CLAY.... WE WILL NOT PAY YOUR CLAIM. SO WHY HAVE I BEEN PAYING FOR SO MANY YEARS FOR BUILDING INSURANCE???? CAN ABSA EXPLAIN THAT TO ME?? WELL RATHER NOT... BECAUSE ABSA IS USELESS...THEY WILL TAKE YOUR MONEY AS MUCH AS THEY CAN.. THEN FEED YOU WITH SO BAD SERVICE... AND NOT PAY YOUR CLAIM. THAT SEEMS THE ONLY WAY THEY CAN MAKE MANY AND PAY THEIR FAT CATS EXCECUTIVES.... AM I SURPRISED? NOT AT ALL. I HAVE JUST WASTED 5 YEARS OF MY HARD EARNED MONEY ON ABSA BANK, WICH WAS A TOTAL LOSS. I WILL NEVER EVER AGAIN, WANT ANYTHING TO DO WITH ABSA BANK ION MY LIFE. THEY ARE NOT HONEST.... THEY TAKE YOUR MONEY...THEN YOU MUST DEAL WITH IT.... I URGE, AND I WILL CONTINUE TO ADVISE PEOPLE OUT THERE, PLEASE DO NOT FALL INTO THE SAME TRAP WITH ABSA INSURANCE AS I DID. YOU WILL LOOSE YOUR MONEY, AND THEY WILL LAUGH AT YOU.... THATS WHAT THEY DID TO ME AFTER 5 YEARS AS A LOYAL CUSTOMER..... PLEASE...PEOPLE, I URGE YOU TO NEVER EVER TAKE OUT BUILDING INSURANCE WITH ABSA, THEY WILL EAT ALL YOUR MONEY...AND NOT SERVICE YOU AT ALL..... AS I WRITE THIS BAD SERVICE REPORT...ITS RAINING SO MUCH. MY HOUSE WILL BE FLOODED WITH RAIN AND WATER. I WILL LOOSE MORE . BUT DO YOU THINK ABSA CARES??? not at all. all absa cares is that they take your hard earned money every month. PLEASE... I ASK ABSA TO NOT EVEN REPLY ON HELLO PETER. THEY ALWAYS SAY THEY WILL INVESTIGATE AND LOOK INTO IT. THATS A TOTAL NONSENSE. ABSA DOES NOT CARE. IM PROOF OF IT. WELL, TONITE, IM GONNA SLEEP IN MY HOUSE WITH WATER EVERYWHERE, THANKS TO ABSA.. PLEASE PEOPLE... DO NOT TAKE INSURANCE FROM ABSA, YOU WILL REGRET IT FOR THE REST OF YOUR LIFE LIKE I HAVE. ABSA DOES NOT CARE ABOUT THEIR CLIENTS.... I AM GONNA SLEEP TONITE WITH WATER ALL OVER MY PLACE. ARE THE PEOPLE AT ABSA GONNA SLEEP IN THE SAME CONDITONS AS ME?? COME SEE FOR YOURSELF... I DARE YOU !!