Absa Bank banking fees

As a long time client of Absa, I feel customers are being ********** by all the fees that come with the service especially online banking which suppose to save on costs. When downloading statements, when selecting 3 months it will give you the option to only download 1 month at a time costing R10 per download which means it will cost you R30 to download a 3 month bank statement. Absa is forcing me to move away to a different bank with lower costs. I have a cheque account, current account, 7 day notice account, a credit card, home loan, building insurance, personal loan and overdraft draft which I'm sure other banks will welcome me with open arms. When I app**** for a lower interest rate on my home loan, after never missing a payment (even during lockdown), all I was offered was a 25 basis point reduction. I don't suggest new clients to come over to Absa as they are the most expensive bank when it comes to fees.