DB
Diane Belcher-Laubscher
1 reviews | Active since Apr 2021
11 Apr 2021, 13:07
Absa bank, bad services and stole my money!!!!!!!
Bad bad service!!! On the 18/12/2020 i made a transfer (R1600) from my Standard bank app to my mothers account with Absa bank. I did dont know that account has been closed. I have log ***) the problem with my Standard bank have the ref no. I phone Absa bank and email them on 29/12/12/2021,13/01/2021,14/01/2021,, my mother went to Absa bank with all the paper work and Absa bank do not reply or will give me my money back. I think that is bad service and they stole my money. Please help!! Diane Laubscher ***
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Absa's replyOfficial
12 Apr 2021, 09:08Dear Diane Belcher-Laubscher
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***6
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply12 Apr 2021, 09:08
Official
Dear Diane Belcher-Laubscher
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***6
Kind regards,
Rezona Louw
Group Customer Care