RE
Robert E

1 reviews | Active since Jan 2026

26 Jan 2026, 06:50

ABSA BANK

Money was *****ently taken out of my account on 16 November 2025.I lodge a call with the ***** department , got a reference number , police afidavidt,I was informed that it would take 15-21 working days to sort out ,I emailed all the required documents . there response is , received a ***** investigator will contact me.6 E MAILS later , same response -no one has contacted me , call centre gives me same response,today is 26/jan /2026-no respone yet.VERY DISAPOINTED IN ABSA

0
Replies (2)
RE
Robert E's update26 Jan 2026, 09:24
Reviewer Update
Thank you , I wait to see the outcome
RE
Robert E's update27 Jan 2026, 16:33
Reviewer Update
Good day Russell,once again Absa disappoints and does not get back to there customers after assuring me that by end of today I will be contacted
At ,10.60am this morning I got a SMS to say they cannot get hold of me ,I need to call them,which I did and was told I would be called back in a hour
Wow Absa ,this is shocking,no call as promised
I think I must get hold of carte Blanche and bring this to their attention
This has been going on since 17 November
Time to move my account