Absa bank are *******!

If you deal with Absa bank, close your account and find a new bank quickly. After 30 years of dealing with this bank, it would seem they are in financial trouble, treating customers like ********s and doing as they please. Payment to my credit card is made every month as soon as my salary is paid, payment made way in excess of the installment amount due. Despite this, Absa decided last night that they want to reduce my card limit, despite having paid large amounts on the 25th and 26th May, the reduced the limit and they deducted the entire amount of money in the card and then still tell me today I owe over R 2000. No phonecall, no notification of such.

In addition, they then charge another R 490 declined fee, after taking over what was in the credit card leaving me with no money that was allocated for monthly expenses. This would be ******* in light of the fact that every single month without fail large amounts are transferred to this account directly on my Absa app. Imagine opening your banking app and seeing that almost all your money is gone despite the fact that you diligently pay on the 25th of each month. This was the last straw! Absa want you to pay on the 21st, imagine, when most get paid on the 25th, nevertheless, I reached out to Absa to change the payment date to the 25th and received confirmation that I can pay when I get paid on the 25th of each month. I don't pay A DAY late! Definitely a sign to find a new bank today! The best is, try and phone them, 50 calls later this morning in shock and you talk to a machine! Absolutely useless!!!

Capitec, I have heard good things, I am in the process of opening a new account, hopefully you don't disappoint and take your customers a little more seriously!