ABSA BANK - Appalling Service

<p>I have been an Absa client for close on 40 years. A little over a month ago I lodged a claim with Absa Insurance regarding a leak in my swimming pool and was given a claim number. Despite numerous attempts to get hold of the person who is supposed to be dealing with my claim, I have not even had the courtesy of a follow up call. In desperation I contacted my local Absa branch manager who promised to look into the matter for me. I received one call from her to say that she has escalated my complaint. That is the last I have heard. I have consequently taken my investments and insurance away from Absa, and the least I have to do with them in the future the better. </p>