1 reviews | Active since May 2017

03 May 2017, 10:38

Absa bank and innovations group warranty

<p>A warranty company happy to take Cash from a working mother monthly for many years to come, yet absolves its self from all liability and responsibility. A bank that can't give her hard earned money back for a warranty they forced us to take. These big institutions all got their money and we are left holding the very expensive bag. It also amazes me that the bank can tell you that an x amount of finance is all you can afford, yet one finds there's always room for extras like warranties. </p> <p>We are now forced into a corner and our lives are upended. We have never missed a payment up to the time of writing this letter and held up our end of the agreement. </p> <p>Regards</p> <p>The little guy</p>

0
Replies (2)
Absa
Absa's reply03 May 2017, 14:38
Official

Dear Customer

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.


Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

's update03 May 2017, 15:02
Reviewer Update

Complimentary remarks? Are you being facetious? I should be surprised, but sadly I'm not. I've gotten used to Absa' s ineptitude.