Absa bank a big no no.

I have had the worst experience with Absa for a very long time now. They are not a good bank to bank with nor are their employees professional. I sold my car during the course of this month and due to that my installments were delayed. I get a call from their consultants everyday and I have to explain everyday that I am waiting for them to settle the bank. Today was the worst. I had to explain to a lady named Walanie or similar to that about the above and she went on to almost harass me about payment being my problem and she had the worst attitude. I have experience with banking and what I know about debt collecting is that if you are the slightest bit rude to the client, you are never gonna get any joy and possibly any payments. It was highly unprofessional and disrespected of their consultant and most annoying to have someone speak to you like you owe them something personally. I highly advise not to take up any vehicle loan or any account with Absa because when it comes to dealing and understanding their clientele, I have never dealt with worse.